Shipping and Delivery
🚚 Luckacco Shipping & Delivery Policy
Thank you for shopping at Luckacco Jewelry and Watch Store!
We work with carefully selected global suppliers to deliver the latest dress styles straight to your doorstep.
About Shipping & Receiving Time
Receiving time = Processing time +Shipping time.
Processing time: Normally 1-3 Business Days
The time we are talking about is a business day and may be delayed if we encounter holidays.
Shipping Time & Shipping Fees:
United States, Australia, Canada, New Zealand:
United States Standard Shipping (8-30 business days) - US$9.9(Orders Below USD$59)
Standard Shipping (8-30 business days) - Free(Orders Over USD$59)
Standard Shipping (8-30 business days) - US$9.9(Orders Below USD$59)
Rest of world (238 countries and regions):
Standard Shipping( 8-30 business days)- US$20
📦 Note: Processing time includes order confirmation, quality check, and packaging. Some items may ship separately for faster delivery.
Delivery:
You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.
Please contact us within 5 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
📦 Shipping Notice: Multiple Package Shipments
Why might my order arrive in separate packages?
To ensure faster delivery, your items may ship directly from our nearest fulfillment centers. If you purchase multiple products, they could be dispatched from different locations based on stock availability.
What to expect:
✅ You may receive packages on different dates (usually within 1-5 business days of each other).
✅ Each package will have its own tracking number (visible in your order details).
✅ Delivery sequence depends on carrier routes – not order processing sequence.
Pro Tip:
Track all packages via your order page. If only part of your order arrives first, don’t worry – other packages are en route!
❗ Important Notes:
1. Due to the virus problem, we disinfection all item and packages for your safety concern, and we suggest you disinfection the package when get it. And packages might be delayed. Please understand.
2. Processing time: In order to guarantee the quality of our products, Iodress.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.
3. Under the virus situation, we use DHL or FedEx for the first part of shipping and transfer to local post service(USPS, AU Post~) to get it delivered for fastest shipping. You might be not able to track it at website for few days early, but we promise it should be delivered in time and it is legit number.
4. In Covid-19 outbreak, international logistics may encounter a 5-8 days delay.
Custom Tax or Duty:
Normally customers will not be charged of any additional fees via regular mail. However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff.
Tips for shipping:
1) For delivering successfully, we suggest you leave correct email address, shipping address and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Iodress.com.
4) We apologize that military addresses (APO, FPO, DPO) cannot be delivered.
📬 Need Help?
If you haven’t received your package after the maximum estimated timeframe, contact us at:
📧 service@luckacco.com — We’re happy to help!